PRE-CONTRACTUAL INFORMATION
1) Article L. 111-1 of the Consumer Code: “ Before the consumer is bound by a contract for the sale of goods or the supply of services, the professional communicates to the consumer, in a legible and understandable manner, the following information : 1° The essential characteristics of the good or service, taking into account the communication medium used and the good or service concerned; 2° The price of the good or service, pursuant to Articles L. 112-1 to L. 112-4 ; 3° In the absence of immediate execution of the contract, the date or the deadline on which the professional undertakes to deliver the goods or to perform the service; 4° Information relating to his identity, his postal, telephone and electronic contact details and his activities, insofar as they are not apparent from the context; 5° If applicable, information relating to the legal guarantees, the functionalities of the digital content and, where applicable, its interoperability, the existence and the methods of implementation of the guarantees and the other contractual conditions; 6° The possibility of having recourse to a consumer mediator under the conditions provided for in Title I of Book VI. The list and the precise content of this information are fixed by decree in Council of State. The provisions of this article also apply to contracts relating to the supply of water, gas or electricity, when they are not packaged in a delimited volume or in a determined quantity, as well as district heating and content digital not provided on a physical medium. These contracts also refer to the need for sober consumption that respects the preservation of the environment..
2) Article R.111-1 of the Consumer Code: ” For the application of 4°, 5° and 6° of Article L. 111-1 , the professional communicates to the consumer the following information: 1° His name or corporate name, the geographical address of its establishment and, if different, that of the registered office, its telephone number and its e-mail address; 2° The methods of payment, delivery and performance of the contract as well as those provided by the professional for the processing of complaints; 3° If applicable, the existence and terms of exercise of the legal guarantee of conformity mentioned in Articles L. 217-4 to L. 217-13 and that of defects in the item sold under the conditions provided for in articles 1641 to 1648 and 2232 of the Civil Code as well as, where applicable, the commercial guarantee and after-sales service mentioned respectively in Articles L. 217-15 and L. 217-17; 4° If applicable, the duration of the contract or, if it is an open-ended or automatically renewable contract, the conditions for its termination; 5° If applicable, any relevant interoperability of the digital content with certain hardware or software of which the professional is or should reasonably be aware, as well as the functionalities of the digital content, including the applicable technical protection measures; 6° The contact details of the competent consumer mediator(s) to whom he reports pursuant to Article L. 616-1 ”.
3) Article L. 111-2 of the Consumer Code: ” In addition to the information provided for in Article L. 111-1 , any professional, before the conclusion of a contract for the supply of services and, when he does not there is no written contract, before the performance of the service provision, make available to the consumer or communicate to him, in a legible and understandable manner, additional information relating to his contact details, his service provision activity and the other contractual conditions, the list and content of which are fixed by decree in Conseil d’Etat. The additional information which is communicated only at the request of the consumer is also specified by decree in Council of State”.
4) Article R.111-2 of the Consumer Code: ” For the application of the provisions of Article L. 111-2 , in addition to the information provided for in Article R. 111-1 , the professional communicates to the consumer or makes the following information available to it: 1° The status and legal form of the company; 2° The contact details allowing you to get in touch quickly and to communicate directly with him; 3° Where applicable, the registration number in the trade and companies register or in the trades directory; 4° If its activity is subject to an authorization system, the name and address of the authority that issued the authorization; 5° If it is subject to value added tax and identified by an individual number pursuant toarticle 286 ter of the general tax code , his individual identification number; 6° If he is a member of a regulated profession, his professional title, the Member State of the European Union in which it was granted as well as, where applicable, the name of the order or organization professional with whom he is registered; 7° The general conditions, if he uses any; 8° Where applicable, the contractual clauses relating to the applicable legislation and the competent jurisdiction; 9° Any financial guarantee or professional liability insurance taken out by him, the contact details of the insurer or guarantor as well as the geographical coverage of the contract or commitment”.
5) Article L. 211-2 of the Consumer Code: ” The general conditions of sale applicable to consumer contracts mention: 1° According to the terms set by order of the Minister for the Economy, the existence, the conditions of implementation and content of the legal guarantee of conformity and the guarantee relating to defects in the item sold, owed by the seller; 2° Where appropriate, the existence of a commercial guarantee and after-sales service”.
6) Decree of December 18, 2014 relating to the information contained in the general conditions of sale with regard to the legal guarantee: “Art. 1st – Pursuant to Article L. 133-3 of the Consumer Code, the general conditions of sale of consumer contracts must include the name and address of the seller guaranteeing the conformity of the goods to the contract, allowing the consumer to formulate a request under the legal guarantee of conformity provided for in articles L. 211-4 and following of the consumer code or the guarantee of defects of the thing sold within the meaning of articles 1641 and following of the civil code.
Art. 2. – The general conditions of sale of consumer contracts mention that the seller is liable for defects in the conformity of the goods to the contract under the conditions of article L. 211-4 and following of the consumer code and for hidden defects of the thing sold under the conditions provided for in articles 1641 and following of the civil code.
Art. 3. – The general conditions of sale of consumer contracts include in a box the mentions according to which, when acting as a legal guarantee of conformity, the consumer:
– has a period of two years from delivery of the property to act;
– can choose between repairing or replacing the good, subject to the cost conditions provided for in article L. 211-9 of the consumer code;
– is exempted from providing proof of the existence of the lack of conformity of the goods during the six months following the delivery of the goods. This period is extended to twenty-four months from March 18, 2016, except for second-hand goods. This same box recalls that the legal guarantee of conformity applies independently of any commercial guarantee granted. He recalls that the consumer can decide to implement the guarantee against hidden defects of the thing sold within the meaning of article 1641 of the civil code and that in this case, he can choose between the resolution of the sale or a reduction of the sale price in accordance with article 1644 of the civil code.
Art. 4. – This decree comes into force on March 1, 2015.
Art. 5. – The Director General for Competition, Consumer Affairs and Fraud Prevention is responsible for the execution of this Order, which will be published in the Official Journal of the French Republic.
Dated December 18, 2014.”
TERMS OF SALES
- SUBJECT – These general conditions of sale (hereinafter “the GTC”) apply to all sales of products (hereinafter “the Products”) concluded by the company PROJECT WIFI LTD – 12643891- 24-26 Arcadia Avenue , Launchese, London, N3 2JU, United Kingdom
- CONCLUSION OF THE CONTRACT – The sales contract is deemed concluded only after full payment of the price (hereinafter “the Order”). Any Order placed on the site https://supalegacy.com constitutes the formation of a contract concluded at a distance between the customer and the seller. In any case, the signature by the Customer of an estimate will constitute confirmation of the Customer’s commitment to purchase. No modification or cancellation of Order, for any reason whatsoever except force majeure and the implementation of the right of withdrawal, will be accepted after the conclusion of the contract unless expressly agreed by the Company. Where applicable, the Customer will remain liable for the full Price of the Order in question (in accordance with the article “Terms and terms of payment” below) without prejudice to the Company’s right to claim any damages as compensation for the damage suffered as a result of this cancellation of the Order.
It is specified that it is up to the customer to select on the site https://supalegacy.com the products he wishes to order.
Product offers are valid as long as they are visible on the site, within the limits of available stocks. In the event of product unavailability after validation of your Order, the Customer will be informed by email within 3 to 5 working days. He will be offered a refund for this item.
It is the Customer’s responsibility to verify the accuracy of the Order and to immediately report any errors. The Company reserves the right to cancel or refuse any Order from a customer with whom there is a dispute relating to the payment of a previous Order.
- DELIVERY – Delivery is the transfer to the customer of physical possession or control of the product. Except in special cases or unavailability of one or more products, the products ordered will be delivered in one go.
The Company is responsible for organizing the transport of the Products sold to the place of delivery by itself or through a carrier.
Deliveries are made, within 14 working days, to the address indicated by the customer when ordering on the site.
If an item becomes unavailable during the processing time of the Customer’s Order, the latter will be notified as soon as possible of the unavailability of the product and the Company will offer another product of equivalent quality.
Deliveries are made only according to availability and in the order of arrival of orders. Order preparation and delivery times are indicated as accurately as possible but are based on the supply and transport possibilities of the Company and its own suppliers.
If the products ordered have not been delivered within 14 days, for any reason other than force majeure or the act of the customer, the sale may be canceled at the written request of the Customer under the conditions provided for in articles L216- 2, L216-3 and L241-4 of the Consumer Code. The sums paid by the customer will then be returned to him no later than fourteen days following the date of termination of the contract.
In the event of a special request from the customer concerning the conditions of packaging or transport of the Products ordered, duly accepted in writing by the Company, the related costs will be the subject of additional specific invoicing, on an estimate previously accepted in writing by the Customer.
It is the Customer’s responsibility to issue on delivery, and at the latest within 3 days after this delivery, all reasoned and detailed reservations (photos in particular) as to the condition of the Product, with the carrier and on the delivery and send a copy to the Company by email at the following address: contact @supalegacy.com
In the absence of such reservations, the Customer will be presumed to have taken delivery of a Product in perfect condition and no complaint can be validly accepted by Les Fabriques®.
The Company will refund or replace as soon as possible and at its expense, the Products delivered whose lack of conformity or visible or hidden defects have been duly proven by the Customer, under the conditions provided for in articles L217-4 and following of the Code. of consumption and those provided for in these GCS.
The transfer of the risks of loss and deterioration relating thereto will only be carried out when the Customer takes physical possession of the Products. The Products therefore travel at the risk and peril of Les Fabriques® except when the Customer has chosen the carrier himself. As such, the risks are transferred at the time of delivery of the goods to the carrier.
Delivery costs will be borne by the Customer and their amount will be indicated on the Order form before validation thereof.
- PRICE – The Products are supplied at the current prices listed on the site https://supalegacy.com , when the Order is registered by the Company.
Prices are expressed in Euros (including VAT), excluding delivery costs.
The rates take into account any reductions that may be granted by the Company on the site https://supalegacy.com .
These prices are firm and not subject to revision during their period of validity, but the Company reserves the right outside the period of validity to modify the prices at any time.
Prices do not include processing, shipping, transport and delivery costs which are invoiced in addition, under the conditions indicated on the site and calculated prior to placing the Order.
The payment requested from the Customer corresponds to the total amount of the purchase, including its costs.
An invoice and/or receipt is established by the Company and delivered by email and/or by hand to the Customer after receipt of payment for the Order.
Any dispute on the Products can in no way suspend the payment obligation incumbent on the Customer.
- PAYMENT TERMS – The price of any Order is paid by secure payment, according to the following terms.
Payment data is exchanged in encrypted mode using the protocol defined by our approved service provider for banking transactions carried out on the https://supalegacy.com site .
Unless otherwise stipulated, payments for all orders are due: 100% on Order.
Payments made by the customer will only be considered final after effective collection by the Company of the sums due.
The Company will not be required to deliver the Products ordered by the Customer if the latter does not pay the price in full under the conditions indicated above.
If the buyer wishes to contact Les Fabriques, he can do so by email at the following address: contact@supalegacy.com .
Finally, unless otherwise expressly agreed between the Parties, no rebates, rebates or rebates will be applied by the Company.
- LATE PAYMENT – In the event of late or non-payment, partial or total, within the period set by the special conditions of sale, of a single payment not benefiting from a postponement authorized in writing, the sums due will bear interest. automatically, and without the need for formal notice, at the legal interest rate, from the first day of delay and until the day of full payment. In addition, failure to pay on the due date will automatically result in the payment, as a penalty clause, of compensation equal to 15% of the unpaid amount, in addition to a lump sum compensation of 40 euros for recovery.
In the event of delay or non-payment, partial or total, within a period of more than 60 days, of a single payment for any order made by the Customer, and not benefiting from a postponement authorized in writing, the Company reserves the right, either to request the execution of the sale, or to terminate the contract by registered letter with acknowledgment of receipt and to retain, as compensation, the deposit paid for the Order, if applicable .
- RIGHT OF WITHDRAWAL – Under Article L. 221-18 of the Consumer Code, the buyer has a period of fourteen working days from the delivery of their order to exercise their right of withdrawal and thus return of the product to hausofinterios® for exchange or refund without penalty, with the exception of return costs. Returned items must be in new condition and in their original packaging, to allow their subsequent marketing. Any item that does not comply with this directive will not be refunded or exchanged.
- USE OF THE PRODUCTS – By proceeding with the acquisition of the Products, the Customer expressly declares to be perfectly aware of the use of the Products and, the Customer undertakes to use the Product in accordance with current standards and to use the Products strictly according to their destination. Failing this, the Company cannot be held liable for any improper use of the products marketed or damage for which the responsibility lies with the supplier/manufacturer of the Products.
The Company shall be automatically released from any liability, in particular on the basis of the Product warranty.
- GUARANTEES – The Company pays the greatest attention to the good quality of its Products which are covered by the legal guarantees of the manufacturers in this area, the Customer assuming for his part all the risks and responsibilities resulting from the use or implementation work of the Products, alone or in combination with others. This warranty is therefore granted subject to the express reservation that the Customer uses the Products cautiously and in accordance with their intended purpose. The Products benefit, in accordance with the legal provisions: from the obligation of compliant delivery, and from the legal guarantee against hidden defects resulting from a material, design or manufacturing defect affecting the Products and rendering them unfit for use. .
Any guarantee is excluded in the event of misuse (in accordance with the article “Use of the Products” above), negligence or lack of maintenance on the part of the Customer, normal wear and tear of the Product, force majeure, non-compliance with the obligations of the Contract relating to the payment of the price of the Product. Any warranty may only apply subject to full payment by the Customer of all invoices arising from the contract and amendments.
- LIMITATION OF LIABILITY – COMPLAINT – The Company cannot be held responsible for any damage caused directly or indirectly by any equipment or component not sold by it and/or for other equipment or components used to be integrated or used in conjunction with its Products. . In particular, the Company cannot be held liable when the failure of one of its Products is caused by such equipment or components with which it is associated.
Similarly, the Company cannot be held liable in the event of non-compliance with the legislation of the country in which the products are delivered, which it is the Customer’s responsibility to verify; in the event of misuse, use for professional purposes, negligence or lack of maintenance on the part of the customer, as in the event of normal wear and tear of the product, accident or force majeure.
It is specified that the photographs and graphics presented on the site are not contractual and cannot engage the responsibility of the seller.
In order to assert his rights, the Customer must inform the Company, in writing to the following address: contact@supalegacy.com , of the non-conformity of the products or the existence of hidden defects from their discovery.
Any complaint made by the Customer, under the legal guarantees, must be substantiated and, if necessary, accompanied by all supporting documents as to the defective nature of the disputed Products, as well as the purchase invoice. In the event of a substantiated complaint, a detailed analysis of the disputed Product will be carried out by the Company. If, after this analysis, the Company deems the complaint justified, the Company will pay for the return of the defective Products, their replacement or the reduction of the price of the Product, at its discretion, as well as the reshipment of the replaced Product. Failing this, the costs incurred will be borne by the Customer.
Refunds or replacements of Products deemed non-compliant or defective will be made as soon as possible and at the latest within 15 days of the Company’s finding of the lack of conformity or the hidden defect. This refund can be made by bank transfer.
- FORCE MAJEURE – Are considered as cases of force majeure or fortuitous events, events beyond the control of the Parties, which they could not reasonably be required to foresee, and which they could not reasonably avoid or overcome, insofar as their occurrence renders the performance of the obligations totally impossible.
The following are in particular assimilated to cases of force majeure or fortuitous events relieving our Company of its obligation to deliver within the time initially planned: strikes by all or part of the personnel of our Company or its usual carriers, fire, flooding, war, production stoppages due to fortuitous breakdowns, the impossibility of being supplied with raw materials, epidemics, thaw barriers, roadblocks, strikes or interruptions in EDF-GDF supply, or disruption of supply for a cause not attributable to our company, as well as any other cause of disruption of supply attributable to our suppliers.
In such circumstances, any obligation of the Company will be automatically suspended.
- RETENTION OF OWNERSHIP CLAUSE – BY EXPRESS AGREEMENT AND NOTWITHSTANDING THE TRANSFER OF CUSTODY AND RISKS OCCURRING ON DELIVERY, THE PRODUCTS SOLD REMAIN THE PROPERTY OF THE COMPANY, WHEREVER THEY ARE, INCLUDING THE CUSTOMER’S OWN PREMISES OR OF ANY REPRESENTATIVE OF THE LATTER, OR OF ANY SUB-PURCHASER OF THE PRODUCTS, UNTIL FULL PAYMENT OF THE INVOICES RELATING TO THESE PRODUCTS. UNTIL THIS COMPREHENSIVE PAYMENT, THE CUSTOMER MUST INDIVIDUALIZE THE PRODUCTS DELIVERED BY THE COMPANY. ALL AMOUNTS REMAINING DUE WILL BE DUE IMMEDIATELY, AS WELL AS ALL COSTS OF RETURN OF PRODUCTS AND TAXES INCLUDED.
- INTELLECTUAL PROPERTY – The entire content of the Website (architecture, texts, photographs, illustrations, hypertext links, etc.), as well as all content developed by the Company (presentations, sales processes, flyers, etc.) is the property of the Company, and falls under French legislation on copyright and intellectual property. All reproduction rights are reserved, including for downloadable documents and iconographic and photographic representations.
Each Product is generally illustrated by a photo. But the photos representing the products are not contractual and in no way engage the responsibility of the Company towards the Customer.
Any representation or reproduction not expressly authorized by the Company, of all or part of said content on any medium whatsoever, would be unlawful and would constitute an infringement punishable by articles L.335-2 and following of the Intellectual Property Code.
Credit for most photos goes to www.kaboompics.com and www.pexels.com
- COMPUTER AND FREEDOM – To meet its contractual obligations, the Company is required to process the Customer’s personal data. The personal data requested from the customer is necessary for the processing of his order and the establishment of invoices in particular. This personal data is recorded in a Company file and may be communicated to any partners of hausofinterios® responsible for the execution, processing, management and payment of orders.
In accordance with the provisions in force of the European Regulation relating to the protection of individuals with regard to the processing of personal data and to the free movement of such data dated April 27, 2016, the Customer has a right to access and rectification of personal data concerning them. They also have the right to object, for legitimate reasons, to the processing of this data. These rights of access, rectification and opposition can be exercised according to the procedures described in the “legal notices” section of the site www.hausofinterios.com .
- LANGUAGE AND APPLICABLE LAW – THESE T&Cs ARE DRAFTED IN FRENCH. IN THE EVENT THAT THEY ARE TRANSLATED INTO ONE OR MORE FOREIGN LANGUAGES, ONLY THE FRENCH TEXT WILL BE AUTHENTIC IN THE EVENT OF A DISPUTE.
THE APPLICABLE LAW IS FRENCH LAW.
- COMPETENT JURISDICTION – The parties undertake, in the event of a dispute of any nature whatsoever, to attempt an amicable settlement of this dispute.
The client is also informed that he can also use the Online Dispute Resolution (RLL) platform: http://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home. show
IN THE EVENT OF FAILURE OF THE MEDIATION OR OF THE ATTEMPTED AMICABLE SETTLEMENT OF THE DISPUTE, ALL DISPUTES WILL BE SUBMITTED TO THE COMPETENT COURTS.
- MISCELLANEOUS – The nullity of a contractual clause does not entail the nullity of the GCS as a whole, except in the case of an impulsive and decisive clause which led one of the parties to conclude the contract. The temporary or permanent non-application of one or more of the clauses of the GCS by the Company cannot constitute a waiver on its part of the other clauses of the GCS which continue to produce their effects.
CUSTOMER SERVICE – Our team will be happy to answer your messages and is available for all your questions via the “Contact” section.